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Regional Ambassador (Taiwan)
Vancouver

The International Language Academy of Canada (ILAC) is one of the best-known English language schools in Canada. For 20 years, ILAC has offered international students a full learning experience, which includes English programs, Homestay accommodation, exceptional customer service, exciting social events and a dynamic atmosphere. Our newly renovated campuses (five in Toronto and four in Vancouver) feature modern interior design and a vibrant learning environment. Every year ILAC welcomes thousands of students from over 75 countries, creating a great diverse student population at the school.

We are looking for highly motivated, dynamic and dedicated individual, to join our administrative team in the Admission and Student Services department, to serve our Taiwanese students and partners. The Candidate must be fluent in both English and Mandarin and has excellent communication and customer service skills. Additionally, the candidate must have a previous experience in administrative and client services role, and able to work successfully in a fast-paced and entrepreneurial environment. This is a full-time position, based in Vancouver.

Job Responsibilities:

  • Greet students and visitors, and present a positive and professional image of the school;

  • Act as a point of contact for both students and partners; provide them with an ongoing support, and a top-notch client service experience;

  • Answer all students and partners questions, and facilitate the needed communication with the respective department (Academics, Homestay, Accounting, University Pathways, and Social Events)

  • Organize and deliver orientation sessions for the new students;

  • Process all applications accurately, and issue the appropriate documents accordingly;

  • Collaborate with the account receivable department in following up with pending payments;

  • Perform other duties as assigned;

Qualifications:

  • College diploma in a related field, or an appropriate combination of education and experience;

  • Complete fluency in English and Mandarin;

  • Minimum 1-year successful experience in administrative and client services role(in educational environment preferred);

  • Strong customer service and problem-solving skills;

  • Accuracy and attention to details;

  • Ability to work effectively in a team and independently;

  • Experience with Microsoft Office programs (Outlook, Word, Excel, PowerPoint)

All candidates must be eligible to work in Canada and available to start shortly.

Please make sure the subject line of your email includes the position you are applying for. Include your resume and a cover letter. We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

To apply, please send your resume and cover letter to vancouverjobs@ilac.com

Job Type: Full-time

Apply Now

Head of Sales & Marketing
Toronto

Based in Toronto, Ontario, with cross-campus responsibility, this newly-created and exciting role reports to the CEO and will have a unique opportunity to develop and strategically lead a highly active team in the planning and creation of a broad spectrum of marketing, corporate communications and student recruitment strategies and initiatives.

Position: Head, Sales & Marketing                                                                       

Department: Sales & Marketing

ILAC Sales & Marketing teams are joining forces under the leadership of the Sales & Marketing Head to continue delivering on our commitment and unforgettable learning experience to our students who come from across the world.

A visionary, tactful and results focused, the Head of Sales and Marketing will ensure the strategic planning and seamless execution of comprehensive marketing and sales strategies and tactics, including the collection and dissemination of crucial market research information, benchmarks and analytics, in order to advance our enrollment across ILAC and ILAC International College programs across Canada – and by integrating a multi-platform and multi-channel approach to prospect identification, development and conversion.

Additionally, the Head of Sales and Marketing will provide leadership and support to enhance ILAC’s strong market presence and brand through the effective use of corporate communications, public affairs and reputation management.

Selected Job Responsibilities:

  • Develop plans and strategies for developing business and achieving the company’s sales goals
  • Work with the CEO and executive team to define and oversee the sales team compensation and incentive programs that motivate the sales team to achieve their sales targets
  • Put in place infrastructure and systems to support the success of the sales function
  • Monitor marketing and sales trips’, calendars and schedules, for all markets and attends educational fairs in source countries; when needed 
  • Conduct job evaluations of Sales Directors; provide feedback based on observation and coach them;
  • Promote marketing initiatives, plan and organize in-house and international agent fairs;
  • Undertake continuous analysis of competitive environments and monitor customer’s trends in international education
  • Oversee the production and distribution of marketing materials, including and not limited to brochures, banners, and swag

 

Requirements:

The ideal candidate will possess:

  • A relevant post-secondary degree, along with progressive leadership and management experience from either the public or private sectors – encompassing both strategic as well as operational responsibility for a combination of marketing, sales, corporate communications, and integrated reputation and brand management functions.
  • 5-7 years of experience working within a complex, highly dynamic environment would be ideal.
  • Works well in an unstructured and entrepreneurial environment where decisions and actions need to happen quickly and professionally.
  • The ability to balance a “big picture”, strategic orientation and executing day-to-day tactical and operational requirements and deliverables – within a creative, innovative, collegial, collaborative yet decisive, results-oriented and accountable environment.
  • Excellent team leadership and management skills – along with a proven track record of translating market intelligence and data into strategies, business plans, outcomes and results.
  • Excellent communication, interpersonal, project and change-management skills, along with social media literacy and fluency are essential.
  • The knowledge of industry best practices and principles, and other important and relevant standards and applications is important.

 

*All candidates must be eligible to work in Canada.

We thank all candidates who are interested to apply for the position, kindly note, only shortlisted candidates will be contacted.

 

How to apply: 

Last day to apply 5:30 PM, Thursday, 31st of August 2017

  • Include your resume and a cover letter;
  • Please make sure the subject line of your email includes the position you are applying for;
Apply Now

Full-Time Teacher
Toronto

ILAC is one of Canada’s leading English schools and is known for its student diversity, quality of teaching, and exciting social activities. We are currently interviewing candidates for full-time and supply positions at our Toronto campus.

Requirements:

  • A completed Bachelor’s degree
  • A completed TESL/TESOL certificate recognized by TESL Canada to start teaching immediately
  • Neat appearance, organized and punctual
  • A dynamic personality, available to work with flexible schedules, in a friendly, fast paced environment
  • A personality focused on student/customer service skills
  • Previous experience either in Canada or overseas is an asset

Resumes should be submitted strictly by email to torontojobs@ilac.com:

Apply Now

Full-Time Teacher
Vancouver

ILAC is one of Canada’s leading English schools and is known for its student diversity, quality of teaching, and exciting social activities. We are currently interviewing candidates for full-time and supply positions at our Vancouver campus.

Requirements:

  • A completed Bachelor’s degree
  • A completed TESL/TESOL certificate recognized by TESL Canada to start teaching immediately
  • Neat appearance, organized and punctual
  • A dynamic personality, available to work with flexible schedules, in a friendly, fast paced environment
  • A personality focused on student/customer service skills
  • Previous experience either in Canada or overseas is an asset

Resumes should be submitted strictly by email to vancouverjobs@ilac.com:

Apply Now

Please check www.tesl.ca for further information on certification.

*Please note all International Staff must have the necessary Visa requirements.

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