Careers

ILAC is one of Canada’s leading English schools and is known for its student diversity, quality of teaching, and exciting social activities. We are currently interviewing candidates for full-time and supply positions at our Toronto campus.

Requirements:

• A completed Bachelor’s degree
• A completed TESL/TESOL certificate recognized by TESL Canada to start teaching immediately
• Neat appearance, organized and punctual
• A dynamic personality, available to work with flexible schedules, in a friendly, fast-paced environment
• A personality focused on student/customer service skills
• Previous experience either in Canada or overseas is an asset

ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.

Resumes should be submitted strictly by email to torontojobs@ilac.com:

Apply Now

ILAC is one of Canada’s leading English schools and is known for its student diversity, quality of teaching, and exciting social activities. We are currently interviewing candidates for full-time and supply positions at our Vancouver campus.

Requirements:

• A completed Bachelor’s degree
• A completed TESL/TESOL certificate recognized by TESL Canada to start teaching immediately
• Neat appearance, organized and punctual
• A dynamic personality, available to work with flexible schedules, in a friendly, fast paced environment
• A personality focused on student/customer service skills
• Previous experience either in Canada or overseas is an asset

Resumes should be submitted strictly by email to vancouverjobs@ilac.com:

Apply Now

Join Canada’s #1 voted ESL School to build a successful career today!

You can start immediately as a Full-time Assistant Campus Manager in our state of the art facilities in Toronto Campus

The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the best possible experience throughout their learning experience.

This is a leadership opportunity in a growing company, Canada’s largest and most awarded language school. Awards include Canada’s Best managed companies, 2014.

The Assistant Manager is responsible for supporting the Academic Campus Manager (ACM) in the following areas: teacher and student support, academic administration, and classroom management at their campus. A strong entrepreneurial leader, the Assistant Manager provides exceptional leadership support to the ACM in order to ensure each campus has seamless support, service and communication for ILAC teachers, students, and academic support staff. Under the guidance of the Academic Campus Manager, the Assistant Manager provides administrative support and leadership on all academic processes including class changes, academic appeals, academic reporting, classroom standards, teacher/student support, communication and engagement.

Job Responsibilities:

Student Support

• Taking a customer-centric approach, the Assistant Manager will be responsible for supporting the student experience at their campus
• As a member of the Academic support team, ensures that all academic processes are customer-focused, expedient and reviewed for continuous improvement
• Under the guidance of the ACM, receives and manages the students’ class change requests, analyzing individual requests, noting trends, and providing feedback and recommendations.

Classes:

• Ensures that classrooms meet ILAC standards of quality through continuous communication with, and education of teachers and academic support staff.

Teachers

• Supports the ACM to ensure that the teachers in their assigned building (s) are well prepared, highly engaged, up to date on all academic and relevant news at ILAC
• Assists the ACM in the delivery of daily/weekly teacher communication, support and engagement for their assigned campus.

Administration

• In cooperation with the Academic Ambassadors supports with Academic paperwork (new term paperwork, attendance, test results, preferred program sheets, elective choice forms, tests, merge lists, certificates, classroom change signs, etc.), processes and workflow.

Education and Experience requirements:

• 3 year diploma or degree in business or education
• 3-5 years experience in a business administration role
• Experience working in a fast paced, multicultural environment
• A second language is considered an asset
• Experience in international education is considered an asset

Job-Specific Competencies :

• Entrepreneurial (Entrepreneurial) Leadership Style
• Customer- centric communication style
• Root cause problem solving skills
• Quality and excellence orientation
• Analytical skills
• Excellent interpersonal, communication, and presentation skills
• Planning and organizing skills, ability to manage multiple, competing, changing priorities in an extremely fast paced environment
• Exceptional Administrative skills
• Advanced Excel skills

Experience:

• student counselling: 1 year
• international education: 1 year
• Business Administration: 3 years

Education:

• Bachelor’s

HOW TO APPLY:

• Email your application to torontojobs@ilac.com;
• Include your resume and a cover letter (tell us why you want to work with ILAC);
• Please make sure the subject line of your email states Assistant Campus Manager.

All candidates must be eligible to work in Canada and available to start immediately.

We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.

Apply Now

The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service in our modern, boutique style facilities.

Our Company mission is to provide the highest quality English language Education and a life-changing Canadian experience to our students and staff.

If you are looking for a challenging exciting position, join our dynamic team as an IT Asset Management Administrator, where you will be responsible for managing all of ILAC’s IT assets and also providing prompt technical assistance to staff. You will be tracking, monitoring printer’s consumables usage and stock, coordinate project work with senior team members as required.

We are looking for an individual with a strong interpersonal skill, friendly personality and ability to carry out duties in a professional manner. The successful candidate must take ownership of issues, ensure they are done in a timely manner; keep record of tasks in ticketing system and coordinate with team members in Toronto and Vancouver. This position requires working on site in Toronto on a full-time basis, no travel required.

Main Job Responsibilities:

• Take full ownership and responsibility for all assets company wide.
• Maintain daily inventory of ILAC’s IT assets within BarCloud (or other systems) and ensure all hardware is documented via serial number and asset tag.
• Send weekly reports of upcoming new hires, asset requirements and asset specific items to the IT service department.
• Manage the IT storage rooms and assist in developing a management strategy across all campuses.
• Work with IT staff, HR and functional managers to ensure timely return of ILACs IT assets and related items, such as drives, chargers, laptops, etc.
• Assist and support other IT staff to complete work orders on IT assets.
• Submit quotations for new ILAC IT assets and related supplies as needed.
• Submit quotations for shipping supplies, such as boxes, tape, bubble wrap, asset tags etc.
• Manage shipping/return (FedEx/UPS/DHL) process for ILAC IT assets.
• Manage activation/deactivations for phones with mobile carriers (Rogers).
• Install and configure workstations based on company needs and requirements.
• Create user accounts and assign user licenses as per instruction.
• Accommodate users’ requests for computer hardware and software to ensure a timely resolution; install hardware, software and peripherals.
• Identify, research, and resolve technical problems (Desktop Support).
• Administer and troubleshoot access to the SIS system (Student Information System);

Core Competencies

• Customer and Product Centricity –Responds to the needs of both internal and external customers in a timely and courteous manner, showing a sense of urgency.
• Flexibility, Agility, Adaptability –Adapts to changes; changes strategy in response to new information; responds appropriately and quickly without having all parameters defined; demonstrate tolerance for speed and uncertainty.
• Team Work and Collaboration –Requires a mix of interpersonal, problem solving, and communication to work together as a team towards a common goal.
• Passion for Excellence– Always looks for ways to improve effectiveness or efficiency, making recommendation to increase productivity in quality of work; develops innovative solutions, challenges the status quo.

Requirements:

• 2 years of successfully managing IT assets with an annual budget of at least 300K (or 300 new devices annually);
• Minimum of 2 years’ education in Information Technology, degree or diploma;
• 2 years of working experience in a mid to large-size environment (supporting 300+ customers);
• 2 years of experience working in a desktop support environment is an asset (Windows10/7, Office2016);
• 1 year of work experience working with VoIP solutions;
• MCSE, CCNA certifications are an asset;
• Experience with Microsoft SCCM is an asset;
• Scripting is an asset.

Apply Now! We are accepting applications Immediately!

HOW TO APPLY:

• Email your application to torontojobs@ilac.com;
• Include your resume and a cover letter (tell us why you want to work with ILAC);
• Please make sure the subject line of your email states IT Asset Management Administrator.

All candidates must be eligible to work in Canada and available to start immediately.

We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

The ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.

Experience:

• IT Assets management: 2 years
• IT Support: 2 years

Education:

• Associate

Licence:

• MCSE
• CCNA

Apply Now

Join Canada’s #1 voted ESL School to build a successful career today!

The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the best possible experience throughout their learning experience.

 

We have been voted #1 English School in Canada and have been recognized as one of the most awarded English schools in the world.

WHO ARE WE LOOKING FOR?

 

You enjoy working in a highly-diverse, multicultural, fast-paced and dynamic learning environment.

You share our views that our students are learners, tourists, and guests, and are ready to go above and beyond to make their learning experience like no other!

You view your work as an opportunity to learn about other cultures, while deliberately exercising highest forms of respect and acceptance of all cultures.

On top of all, you bring a high level of commitment to excellence and integrity in serving internal and external stakeholders.

 

Job Responsibilities:

• Greet students and visitors, and present a positive and professional image of the school;
• Act as a point of contact for both students and partners; provide them with an ongoing support, and a top-notch client service experience;
• Answer all students and partners questions, and facilitate the needed communication with the respective department (Academics, Homestay, Accounting, University Pathways, and Social Events)
• Participate in orientation sessions for the new students;
• Process all applications accurately, and issue the appropriate documents accordingly;
• Collaborate with the account receivable department in following up with pending payments;
• Perform other duties as assigned;

 

Requirements

• University or college degree in business or related field, or an appropriate combination of education and experience;
• 1-2 years of successful, relevant experience, preferably in Education industry, Hotel, Travel, and Tourism;
• Complete fluency in Mandarin and English;

 

Job-Specific Competencies

• Customer Focus
• Quality and Excellence Orientation
• Coordination and prioritization
• Planning and Organization
• Communication and Presentation
• Negotiating and Problem Solving
• Energy and Result Focus
• Team Work
• Self Leadership
• Cross-cultural awareness and sensitivity to all cultures while acting with tact and diplomacy at all times.
• Mathematical reasoning;
• Strong computer proficiency, Microsoft Office, Excel, Word.

 

You also bring:

• Willingness for self-development and day to day learning;
• Enthusiasm and passion for customer service;
• International experience.

 

Apply Now! We are accepting applications Immediately!

 

HOW TO APPLY:

• Send your resume and a cover letter  to torontojobs@ila.com ;
• Please make sure the subject line of your email states Regional Ambassador- Taiwanese market

 

All candidates must be eligible to work in Canada and available to start immediately.

We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

 

ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.

Apply Now