10 Tips on How to Write a Business Email in English

How To Write a Business Email in English

Writing and receiving emails has become an inevitable part of everyday life, both in private and business correspondence. When writing an email to your family or friends, you may be as casual as you want. But wait, are you sure you can write a proper business letter to your boss or a client? There are some business email etiquette rules and that everyone is required to follow, even if you are a non-native English speaker.

Don’t freak out! In this article you’ll find 10 tips on how to be professional in writing business letters.

Continue reading

Top 10 Must-See Places in Canada

Must-See Places in Canada

There is no better way of experiencing Canadian culture than by visiting some of the country’s most historic and popular places! Learn about these 10 landmarks that you should visit during your stay in Canada. Every place on this list is a great travel destination and will make you fall in love with this country.

Continue reading

10 Communication Skills You Should Apply in the Customer Service Field

Business team enjoying victory

When working in the customer service field, you have to be prepared to negotiate with several customers in order to assure their satisfaction and the success of your company. It is very important to take into account that one of the best ways to keep customers happy and satisfied is by communicating well. Something as simple as a misunderstanding can cause many different issues, but with these tips you will learn how to communicate appropriately with a customer and avoid those!

Continue reading

How Canadians Act: The Five C’s

How Canadians Act

Who is a Canadian? What makes a Canadian special? Is it the cold winter months, or is it something in the water? Since I was born here and have lived in over 5 cities in Canada, I’d like to think that I know a thing or two about these creatures we call Canadians. So let’s have a look at what I have dubbed the 5 C’s of being Canadian.

Continue reading

5 Ways to Celebrate St. Patrick’s Day in Toronto

4432569686_d81d600cae_z

St. Patrick’s Day is around the corner, and just like every year, Toronto is ready to celebrate this fun tradition! There are many things to do depending on your preferences, and here we are going to tell you about some of the most popular and traditional events happening this year!

Continue reading

Gender Neutrality in English

International Women’s day: A Reason to Celebrate Change

Dark muscle woman

March 8th is a very special day because it is International Women’s Day. On this day, people all over the world pay respect to the hard work that women have done and continue to do. The first International Women’s Day was held in New York City on February 28th, 1909. Some 106 years later we continue the tradition.

In that time, a lot has changed. Women’s position in society is much different than it was back in 1906. Women now have much more power in the workforce and in general have much more independence and freedom than they did before. These changes didn’t come without a lot of struggle though. Many women were arrested and harassed for fighting against their male-ruled societies. With these societal changes, so too has the English Language changed.

Let’s have a look at the ways English has made a shift away from male exclusivity and taken a more gender-neutral approach. (Note: Gender-neutral language refers to language that is applicable to both male and female genders)

Continue reading

Understanding Different Types of Wine

Understanding Different Types of Wine

Food and Beverage Management is one of the courses at the Service Excellence program. One of its components is based on wine education and meal pairing. It prepares students for an interesting and rewarding career in the hospitality industry, in the area of wine, beverage and food management and sales.
Below are some helpful tips on how to identify various types of wine, pair them with food and enjoy the right wine for any occasion. Continue reading